Note: This session is held concurrently with our Annual Meeting. Registration Fee for this break-out session includes the full Annual Meeting program. Do not register separately for our Annual Meeting. This session is only open to students and young professionals.
Emotional Intelligence and Communication for Students and Young Professionals
Dr. Scott Snyder
Samaritan Consulting Group
If attending only this session, it begins at 10:45 AM and ends at 2:30 with lunch from Noon - 1:15. You will return to Ballroom A/B/C for lunch but your participation in the full program in Ballroom A/B/C prior to 10:45 and after 2:30 is included in this registration. Download Meeting agenda.
The Best Western Central Hotel & Conference Center
Heritage Room
10:45 AM - 2:30 PM (lunch included)
800 East Park Drive
Harrisburg, PA 17111
Overview: The Emotional Intelligence and Communication presentation being offered is a highly interactive, two tier approach to address the communication skills of the participants to help recognize how to control and leverage emotions to be more effective with their business and personal communications. Ultimately improving emotional intelligence, it allows one to be heard more accurately, inspire and augment overall confidence in interactions with superiors, clients and peers.
Part 1 of the Emotional Intelligence & Communication training is to work with the participants to develop an understanding of emotional intelligence and how it can benefit them in communicating successfully.
It will include:
• What is, and the need for, Emotional Intelligence in the workplace
• Understanding the 5 cogs of Emotional Intelligence
• Emotional balance and applications
Part 2 of the presentation is to take what is learned in Part 1 and begin to apply for effective communications. This interactive discussion will include:
• Applying Emotional Intelligence to communications, both written and oral
• Different scenario discussions, in positive and negative circumstance when dealing with superiors, clients and peers and how to respond appropriately.
• Putting it all together to practice in daily routines
At the end of the presentation the participant will have begun to create a foundation for future growth and development in their career paths by communicating professionally, and with confidence, in both written and oral formats.
About our Presenter: Dr. Scott Snyder (Samaritan Consulting Group) - Scott has an extensive background in health care practice and administration, as well as in developing mentorship and organizational development programs for small businesses to Fortune 500 companies. He has a talent for launching innovative programs and services that generate multiple revenue streams while meeting needs of clients and providers. In his 30-plus years of experience, Scott has excelled at designing growth strategies, and developing mentorship and teammate engagement/retention programs that deliver long-term success. The ability to attract, mentor and retain employees in an organization while developing a defined workplace culture is especially important to Scott in his role as director of consulting at Samaritan. As part of his role as director, he provides consulting services for leadership growth, organizational development and executive searches.
