Enrollment And Event Policies

Contact Information:

For person-to-person communication regarding any information not described below, please contact PCPG at (717) 730-9745 during normal business hours, Monday through Friday.  Other means to get in touch with PCPG are summarized on the Contact PCPG page of this website.

Membership Registration and/or Event Enrollments:

Registering for PCPG membership and enrolling for PCPG events may be completed:

PCPG cannot currently accept International Orders.

Payment Methods:

Accepted credit cards:  Visa, MasterCard, Discover, American Express

Mail checks or money orders to:  PCPG, 116 Forest Drive, Camp Hill, PA 17011

Refunds:

Membership to PCPG is non-transferable and non-refundable.

Event registrations may be cancelled no later than five (5) business days prior to the event date. Qualifying refunds will be reimbursed for the full amount, less a $35 service fee.  Cancellations received less than five (5) business days from the event date are non-refundable.  This policy is strictly enforced. Credit for a future event is not granted. Substitutions are welcomed if made up to three (3) business days prior to the event date. Individual substituted must qualify for same pricing level as original enrollment. If non-member is substituted for member enrollment, registration fee difference must be paid. On-site substitutions incur an additional $50 service fee which does not include a seminar certificate in the substitute's name. No-shows on the day of the event forfeit the full amount of the registration fee, and no materials will be forwarded.  Webinar recordings are not made available if the live webinar is missed.

Please call PCPG at (717) 730-9745 to authorize a cancellation or substitution.

Sales Tax:

Educational events and association membership are not taxable in Pennsylvania.